Shipping policy

SHIPPING POLICY

At Nyrah, we strive to provide our customers with a seamless shopping experience. Below are the details regarding our standard shipping policy:

Shipping Locations

We ship internationally to all countries except Afghanistan, Bhutan, Iraq, Africa, Oceania and South America. In North America, we only ship to the USA and Canada. 

Processing Time

All orders are processed and ready for delivery within 7-10 business days. Orders placed on weekends or public holidays will be processed the following business day.

Shipping Methods

We utilize reliable courier services to ensure your jewelry reaches you safely and on time.  

Standard Shipping Rates  

All orders qualify for free standard shipping. 

Estimated Delivery Times

Within the UAE, delivery typically takes 1-5 business days after processing. Please note that delivery times may vary based on your location and unforeseen circumstances.

For international orders, the shipping time depends on the country the order is from. On placing your order, you will receive an estimated shipping time and tracking number via email. 

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor your package's journey.  

Delivery Issues and Lost Packages

If you experience any issues with your delivery or if your package is lost, please contact our customer care team at customer@nyrah.co for assistance. We are here to help!  

Returns and Exchanges

For details on our return and exchange policy, please visit our Return and Exchange Policy page.